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Developing a
Concentration Camp Mentality in Sales
Reproduced March
25 2002 with permission
from Jack Carroll
picture courtesy of
http://amiga.emugaming.com/commphoto.html
How many of you remember Jack Tramiel? Jack was the rough and tumble CEO of two
of the
computer industry's earliest pioneer
companies back in the late 70's and early to mid
80's: Commodore Computer and Atari
Corporation.
He was a big,
ebullient, tough, brawling businessman who had no fear and only one item on his
agenda: winning the game. If a few feathers on the other side (anybody outside
of his own inner circle) got ruffled in the process, that was their problem. Let
them take care of it on their own time, and maybe learn some lessons for next
time.
A good friend of mine
had a major distribution deal with Jack and told me once that he actually
enjoyed the relationship because he pretty much knew what to expect. He once
told me that the beauty of dealing with Jack was that you always knew it was
coming; you just didn't know when or where and the anticipation could be quite
exhilarating…until it came.
And then sometime in
the mid 80's Jack went public with his life story while trying to raise some
money to save Atari from yet another untimely demise. He told how as a very
young man in Eastern Europe in the early 1940's, he wound up in a concentration
camp named Auschwitz and spent the next three years doing everything he could
just to stay alive to fight again another day.
He mused that after the
experience of the concentration camps, coping with the problems of business or
life was a piece of cake by comparison. His own hoary version of "if it doesn't
kill you, it will make you."
I don't know what ever
happened to Jack Tramiel after Atari went down, but wherever he is, I'm sure
he's still winning. And still raising Hell with everybody around him.
How different would
your life in sales be and how much less would you complain about day-to-day
events if you had spent three years in a concentration camp? Something to think
about.
Addendum:
Jack Tramiel—survival and starting over: Excerpt from a Fortune
article published after this was written
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